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Mō mātou | About us Tāmaki Paenga Hira: Tui tui hono tangata, whenua me te moana.
Auckland War Memorial Museum: Connecting through sharing stories of people, lands and seas
Auckland Museum is a much-loved culture and heritage organisation at the heart of Auckland's identity, committed to outstanding management of its world-class collections, developing and sharing engaging content through its galleries, exhibition, events, educational programmes and the permanent and volunteer staff who tell the Museum's stories. We are Auckland's home of commemoration as well as the country’s oldest research institution and a major tourist destination.
Job Description
Mō te tūranga | About the role
We are seeking an experienced, forward-thinking Museum or Library /Information professional to join the Online Cenotaph and Enquiry Services team. The Collection Access Librarian plays a central role in leading enquiry management across the Museum, supporting access to the Research Library Te Pātaka Mātāpuna, and delivering an integrated, efficient, and mana-enhancing research service onsite and online.
With a strong customer-centred approach, you will provide accurate guidance and specialised support for Museum staff and researchers. This includes managing the enquiry system, facilitating interloans and serials, supporting research databases and citation tools, and preparing subject-matter research support such as topic briefs and literature searches. You will contribute to building research capability across the Museum.
Desired Skills and Experience
Ō pūmanawa | What you will bring
Demonstrate leadership in managing enquiries and influencing colleagues towards effective work practices
Exhibit strong organisational and administrative skills across research systems and library operations
Show initiative in improving workflows, data quality, and research service delivery
Hold a tertiary qualification in Library, Information Studies, Archival Studies or an equivalent field, or be currently studying towards one
Have proven experience in providing targeted research support
Possess frontline customer service skills
Communicate clearly with a wide range of users and stakeholders
Bring strong knowledge of digital collection information, databases, research tools, and citation management systems
Have experience with interloans and serials management (desirable)
Basic proficiency in Te Reo and in tikanga Māori or a Pacific language and Pacific protocols
Ngā āhuatanga kei a mātou | What we offer
Flexible work arrangements to enhance your work and home life
Availability to purchase additional annual leave
An award-winning wellbeing programme including free membership with Boost app and Myeveryday wellbeing
An active social club which is part of the fabric of Museum life
Life insurance from your first day and discounted Health Insurance
Free museum membership and other staff discounts
Discounted onsite parking
Accredited by Rainbow tick Check out our benefits page to find out more about why we love working here.
Tono mai i tēnei rā! | Apply today!
Closing Date: Sunday, 25 January 2026
You must be eligible to currently work in New Zealand to be considered for this position. Please view the position description here or select the apply button to view on the seek platform. Starting salary guide: $64,000 to $69,000 per annum dependant on relevant qualifications and experience.
Auckland Museum offers a rich and fulfilling work life where we embrace diversity and nurture our bicultural capability as demonstrated in our Teu le Va and He Korahi Maori strategies. We also offer a range of great benefits such as flexible work and leave and an award-winning wellbeing programme.
This is a great opportunity for someone looking to be part of a fabulous New Zealand organisation committed to telling our national and Auckland stories, reflecting our unique place in the South Pacific.
He Oranga Tangata ka ao
Enriching lives. Inspiring discoveries
